Step 1
Create your workspace
Sign in or create an account first. ReviewFlow uses that workspace so billing, review activity, and future upgrades attach to the correct business.
ReviewFlow
Getting started
Setup flow
Create your workspace first, then choose a package when you are ready.
ReviewFlow works best when the business owner can see the workspace first. That keeps billing attached to the right business and makes the package choice much clearer.
Step 2
Set up your business basics
Add your business name, Google review link, and customer import if you already have previous customers.
Step 3
Choose the right workflow
Basic keeps things focused on review follow-up. Plus adds the customer page and operations workspace. Pro adds Telegram alerts and the command center.
Step 4
Try the setup flow before buying
Use the free demo to see your workspace, customer page, and settings flow first. Purchase only when you are ready to go live.
Step 5
Pick a package from inside ReviewFlow
Once you are signed in, ReviewFlow can send you to the correct Lemon Squeezy checkout and attach the package to the right workspace automatically.
Which package fits?
Pick the package after you understand your workflow.
Basic
Businesses that already have their own customer handling process.
Plus
Businesses that want a customer-facing portal, service setup, locations, and admin operations.
Pro
Businesses that want Plus plus Telegram alerts and a command-center style owner/staff flow.
Business templates
Start with the workflow that feels closest to your business.
ReviewFlow should not feel like a raw admin builder on day one. These template paths are the cleanest way to understand which setup will fit your business before you go deeper into locations, services, delivery, or Telegram.
Think of these as workflow shapes, not strict industry boxes. Many different businesses can share the same setup pattern and add custom fields later.
Review follow-up only
Best with BasicA simple follow-up-first setup for businesses that already manage customers elsewhere and mainly need safer review requests.
Businesses that already have their own customer handling process and want ReviewFlow mainly for post-service follow-up.
Dental clinicSalonAuto serviceGeneral local business
Customer-facing fields
- Service
- Preferred date
- Preferred time
- Name
Pickup / drop-off workflow
Best with PlusA workflow for businesses that need pickup, drop-off, return scheduling, or quantity-based pricing decisions.
Businesses that collect items, return completed items, or need branch-based pickup and drop-off handling.
LaundryTailoringRepair pickupWater delivery refill
Customer-facing fields
- Branch
- Service type
- Estimated kilos
- Pickup or drop-off
Appointments and scheduling
Best with PlusA cleaner request flow for consultations, scheduled services, and owner-controlled availability.
Businesses that primarily book time slots, appointments, or consultations.
ClinicWellnessConsultationAppointment-only services
Customer-facing fields
- Branch
- Service
- Preferred date
- Preferred time
Service requests and job intake
Best with PlusA request-first flow for businesses that need intake notes, issue descriptions, and structured staff review before work starts.
Businesses that need to review a request first, confirm details, and then move the work through an owner or staff process.
Repair shopMaintenance teamHome serviceInstallation requests
Customer-facing fields
- Branch
- Item or problem
- Request type
- Preferred drop-off or pickup
Orders and delivery
Best with PlusA lightweight request setup for order-based businesses that need branch routing, pickup choices, or delivery coordination.
Businesses that receive order requests first and need to coordinate branch handling or customer delivery choices.
RestaurantCateringFood traysRetail order requests
Customer-facing fields
- Branch
- Order type
- Pickup or delivery
- Requested time
Custom workflow
Best with ProA flexible path for businesses that do not fit one template exactly and will likely need guided setup from ReviewFlow.
Businesses with special forms, custom admin steps, unusual branch behavior, or a workflow that needs extra tailoring.
Multi-step servicesSpecial handling workflowsHybrid businessesUnique service operations
Customer-facing fields
- Business-specific fields
- Custom instructions
- Optional branch routing
- Optional delivery details