Customer follow-up and review request software
Pricing
Basic is the standalone ReviewFlow layer. Plus adds the customer webapp and admin hub. Pro adds ReviewFlow Alerts for owner and staff visibility. Telegram can still be optional later, but it is not required for the main workflow. Business AI Multi-Branch stays listed as coming soon while the advanced workflow is still being built.
Create your workspace first, explore the free demo, then choose a package when you are ready to go live.
Basic
PHP 1,500/month
ReviewFlow follow-up for businesses that already have their own customer handling process.
- Google review link setup
- Customer list upload
- Safe review request emails
- Duplicate-send protection
- Customer and request history
- Private feedback capture
- USD guide: $25/month
Plus
Launch focusPHP 3,500/month
Webapp + ReviewFlow for businesses that want a customer page for requests, bookings, or service intake.
- Everything in Basic
- Customer request page
- Admin operations hub
- Services and availability
- One branch included
- Location Assist without Lalamove
- Tracking page for customer updates
- USD guide: $59/month
Pro
PHP 5,000/month
Webapp + ReviewFlow Alerts for owners and staff who need live operational visibility without checking every message manually.
- Everything in Plus
- ReviewFlow owner/staff alerts
- In-app alert center
- Request, feedback, and activity notifications
- Private feedback and concern alerts
- Optional Telegram connection
- Finished-service and digest summary path
- USD guide: $85/month
Business AI Multi-Branch
Coming soonPricing to be announced
Advanced multi-branch workflow with AI-assisted feedback insights. Pricing will be announced after the workflow is ready.
- Everything in Pro
- Multi-branch workflow
- Weekly feedback snapshots
- Detailed monthly AI-assisted report
- AI-assisted concern and praise summaries
- Guided multi-branch onboarding
- Custom onboarding planned
Package activation happens from inside your workspace after sign-in, so billing always attaches to the correct business.
Add-ons
Add-on
PHP 1,500/branch/month
Adds another branch or location to eligible Plus, Pro, or Business AI accounts. New branch setup may require review before going live.
Add-on
PHP 1,000/month
Optional Philippines add-on using the business owner's own Lalamove account and credits. ReviewFlow does not pay delivery fees or hold delivery funds.
Add-on
Case by case
One-time setup may apply for webapp configuration, branches, delivery workflow, Telegram, or future Business AI onboarding.
Need help choosing?
First create your workspace and try the setup. If you already have your own customer process, Basic is the best fit. If you want a customer webapp and admin operations view, Plus is the right next step. If you also want live owner or staff alerts without checking every customer message manually, Pro is the best fit.
Before you choose a package
ReviewFlow works best when the business understands whether it only needs review follow-up, or whether it also needs a customer portal, admin operations, delivery handling, and owner/staff alerts.
ReviewFlow features
See what Basic, Plus, and Pro are actually built to help with.
How ReviewFlow works
Read the simple follow-up flow before deciding whether you only need review requests or the fuller workspace.
Best follow-up software guide
Compare what small businesses should look for before buying any follow-up software.
Start with Basic if you only need review follow-up. Choose Plus if you also need a customer request page and operations workspace. Choose Pro if you need owner or staff alerts.
Yes. Create a workspace first, use the free demo and setup wizard, then activate a package from inside ReviewFlow when you are ready.
No. Customers use the ReviewFlow customer page and tracking link. Telegram is optional for owners or staff who still want it later.