Customer portal
Customer request portal for bookings, service intake, and follow-up
ReviewFlow Plus gives each business a customer-facing page where customers can request a service, choose a branch or time, and wait for staff confirmation.
A simple page for customers
Customers do not need to understand the admin system. They see the business name, services, schedule options, and any request fields the business needs.
Owner-controlled availability
The business controls availability, blocked times, branches, and services from the operations workspace.
Designed for staff confirmation
ReviewFlow avoids risky fully automatic approval. Staff can review requests, confirm pricing, and update customers from the dashboard.
Workflow
How this works in ReviewFlow
The goal is to make the customer side simple while keeping owner and staff control clear.
Step 1
Customer opens the business request page.
Step 2
Customer chooses service, date, time, and request details.
Step 3
Staff receives the request in operations.
Step 4
Staff confirms availability, price, or next steps.
Step 5
Completed services can later trigger review follow-up.
Is the customer portal different for each business?
Yes. Each portal uses the business workspace details, services, branches, and setup choices.
Does the portal replace staff approval?
No. The safest MVP is customer request first, then staff confirmation.
Next step
Try the setup flow before choosing a package.
Create a workspace first, explore the guided setup, and choose the package only when the workflow feels right for your business.