Review follow-up
Google review follow-up software for service businesses
ReviewFlow gives owners a simple way to follow up after completed services without manually chasing every customer. It keeps the process controlled, gradual, and easier to track.
Built for completed-service follow-up
Use ReviewFlow after a job, appointment, repair, pickup, or service is completed. The workflow is intentionally conservative so customers receive review requests at a relevant time.
Keeps public reviews and private feedback separate
Customers can access the public review link, while private feedback gives them another way to explain concerns directly to the business.
Useful for imported customer lists
Previous customer data can be imported and treated as completed by default, so businesses can begin follow-up without marking every old customer one by one.
Workflow
How this works in ReviewFlow
The goal is to make the customer side simple while keeping owner and staff control clear.
Step 1
Add the business Google review link.
Step 2
Import or add customer records.
Step 3
ReviewFlow checks eligibility and duplicate-send timing.
Step 4
Staff sends or schedules follow-up from the workspace.
Step 5
The dashboard tracks sent requests, skipped duplicates, and private feedback.
Can ReviewFlow guarantee more 5-star reviews?
No. ReviewFlow helps businesses follow up consistently, but it does not guarantee ratings or replace good service.
Can customers still leave public reviews?
Yes. The public review link stays available. Private feedback is an additional option, not a block.
Next step
Try the setup flow before choosing a package.
Create a workspace first, explore the guided setup, and choose the package only when the workflow feels right for your business.