Customer follow-up and review request software
Use cases
ReviewFlow is especially useful for businesses that finish appointments, services, or jobs and need a cleaner way to follow up, request reviews, and collect private feedback afterward.
Clinics and appointment-based practices
Best with BasicReviewFlow helps clinics follow up after appointments, request public reviews, collect private patient feedback, and track review activity without heavy CRM setup.
- Follow up after completed appointments
- Ask for reviews in a structured way
- Collect private feedback when needed
- Track follow-up activity in one dashboard
Salons, spas, and beauty service businesses
Best with BasicReviewFlow helps salons and spas follow up after visits, request reviews, collect private feedback, and keep customer follow-up simple for small teams.
- Review requests after completed visits
- Private feedback for service concerns
- Lightweight dashboard for owners
- Useful for appointment-based teams
Restaurants and hospitality teams
Best with BasicReviewFlow helps restaurants follow up with customers, request public reviews, collect private feedback, and keep a lightweight feedback workflow without a heavy survey stack.
- Review requests after dining or service
- Private feedback path for concerns
- Simple dashboard for review activity
- No need for a heavy CRM-first setup
Local service businesses, repair shops, and appointment-based teams
Best with PlusReviewFlow helps service businesses follow up after completed work, request reviews, collect private feedback, and track customer follow-up without manual chasing.
- Customer follow-up after completed work
- Review request workflow for local businesses
- Private feedback path for concerns
- Optional customer request portal in Plus